Returns & Exchanges

At Dr. Neeti Kaushik's Shop, we want you to feel confident and stylish in every piece. If your purchase doesn't meet your expectations, we offer a seamless 30-day return and exchange window for all unworn fashion items.

1

Initiate Your Request

Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing